Get the most out of our product. Contact us if you don’t find what you’re looking for.
Need help with a more specific problem? Contact our nice people over at support.
Get in touchTo see a list of all your followers, go to the menu Contacts and select Contact lists – then click on All Contacts. Set the filter button to Filter: Followers.
If you want to export your followers, you need to select all, add the contacts to a list that you create yourself, then download that list.
Followers are contacts that have registered with Mynewsdesk, and made an active choice to follow your newsroom (via the Follow button in the public newsroom).
Please also see:
How do I add an existing contact to more contact lists?
How do I download my contact lists?
How do I add contacts?
Mynewsdesk supplies RSS links in the page source of the start page of every newsroom. This way they will be picked up by RSS aggregators scanning the page.
To retrieve the links manually, right-click on the public newsroom start page, and choose View Page Source (or similar) from the context menu. Then search for RSS. Newsrooms on the old newsroom design will, in addition, also display the RSS links in the lower right corner of the newsroom start page.
Our feed current_news combines press releases, news and blog posts into one feed.
The RSS feeds do not include any format or images. RSS feed aggregator software, or an add-on in your web browser, allows you to grab the RSS feeds from the newsroom and display them for you to read and use. Aggregators will display at most 20 items. However, depending on the browser or application that you are using, also a lower limit may apply.
The RSS links for a specific newsroom are permanently valid, i.e. they are not affected by any changes or updates that you may make to your newsroom (like changing newsroom design, newsroom name or url).
Please also see:
In what ways can I show my newsroom on my own website?
Sometimes after updating an already published material, social media sites like Facebook or LinkedIn still load the old version. You may for example have corrected the headline, or changed the main image, but those changes are not taken into account when you share the material on social media.
This is typically because somebody has already shared your material on the social media site. On that occasion, the social media platform saved the original version of the material locally on their server. And now they fetch the content from there every time the same link is shared again, instead of loading the updated version from Mynewsdesk’s server.
Most of the time, you can refresh the presentation of the material on social media by sharing, or updating your social media post with a modified link – a URL that is different from the one that was shared previously, but still links to the same site.
This can be achieved by simply adding /?, followed by a random character, at the very end of the link; for example: /?x
So e.g. for this page, instead of
help.mynewsdesk.com/en/faq/social-media-shows-old-version
you could share the following:
help.mynewsdesk.com/en/faq/social-media-shows-old-version/?x
Some social media platforms also offer specially designed debugger tools:
– For posts on Facebook, there is a specially designed Facebook Sharing Debugger tool, where you paste the URL for which you want to update the content, then click on debug.
– Twitter usually updates by itself (although it may take some time), but you can also try the Twitter Debugger Tool.
Using such debugger tools instead of tweaking the URL has the advantage that not only your post will show the updated content, but it will also impact future posts by other users of the social media platform.
Please also see:
Can I change a material after it has been published?
How to publish a press release, news or blog post
How to send already published content to more recipients
You can always add or change something in any material, even after it has been published.
Basically, you edit it in the same way as you do before publishing. To edit a press release, you go to Publish > Press releases, then click on the title of the material you want to edit (or click on the three dots menu and choose Edit).
The moment you click the button Save and continue to distribution to confirm your changes, the web version of the material will be updated.
No distribution emails or alerts will be sent out when updating an already published material, since distribution is only available the “first” time that you publish. In the case that you want to add further distribution to the published content, please see our information about how to send already published content to more recipients.
Emails that have already been sent out with the material, will naturally not be updated, but when a recipient clicks in the email in order to display the material on their browser, they will see the updated web version.
Also, if the material already has been shared on social media, it might require a debug on the social media site in order to refresh the presentation of the material in the social media post.
Please also see:
Publish a press release, news or blog post
In which cases are emails being sent with the content I publish?
The following applies to the Topics and regions that you set
– as a default in Newsroom settings (in the menu under the gearwheel).
– in the distribution settings for any material in Publish.
After adding one or more topics and subtopics, the material (e.g. press release) will at publication be sent to journalists that are following any of these.
By adding one or more regions, you will in addition also reach journalists that are following any of those provinces and/or districts. Even though they are not necessarily following any of your topics or subtopics.
Adding regional distribution is a good way to reach local journalists, who might not so much be focused on certain topics, but are keen to find out about everything that relates to their province or district.
Read more about Publish in our Guides
or learn more about Topics and regions in our guide on publishing a new press release, news article or blog post.
To add an image to a press release, you start off by going to Publish > Press releases, continue by clicking Create New, or simply pick Edit by using the menu button (three dots).
There are three ways to add an image to a Press release, News article or Blog post:
Header image
Underneath Header image you add the image you wish to use as the main image for the story. To add a new image, click on the frame and pick an image stored on your computer. You can also add it by dragging and dropping the image to the frame, then it will be uploaded automatically.
The header image is also added to the Image handler under Publish > Images, but will not be automatically published in the Media library of your newsroom. If your image is already uploaded to your Image Handler, you will be able to find it by clicking Choose image from media bank.
The header image, or main image, will be shown at the top of your press release, as well as in list views – for example in search engine results, social media, or on Mynewsdesk Stories. However, this does not mean that the image is downloadable.
Related media
In the section Related media you click to upload or add images from your Image Handler. If you (in the last step before you confirm publication of the press release) choose to publish your related media, these images will also be published on their respective site in the Media library of your newsroom. Here they will – as long as you have not selected All rights reserved as image licensing – be available for journalists to download. Therefore it is important that, if you want the header image (see above) to be downloadable, you also add it as Related media.
Body text
It is also possible to add images to the body itself. Firstly you click where you want the image to be in the text, and then click the image icon in the body text’s tool menu. If you then wish to change its size, simply click the image itself once uploaded, and move your cursor to the bottom right corner until an arrow appears. Click this arrow and drag it to the size you wish the image to be.
The advantages of adding images to the body text is that you can customise where they are located. Keep in mind that if you want these images to be downloadable, you also need to add them under Related content (see above).
Image handling is only available on our paid subscription plans.
Feel free to check out our guide about Publishing an image.
If the number of contacts on Mynewsdesk after import is smaller than the number of names in the imported file, this may be due to contacts
– in your list without email address
– that hold duplicates within your list
– that are already saved to Contacts in your newsroom
– who have previously opted out from from Mynewsdesk
Please also see:
Import contacts into your lists
How do I add contacts?
Why is my file not being imported?
In computing, beta version is the term for an application (or an update of it) that has not yet been completed and fully tested. Although largely fulfilling the expected functionality, some functions may not yet have been fully implemented, and a beta version is likely to contain some bugs.
To see available beta versions of Mynewsdesk, you click on Settings (gearwheel in the upper right corner) and select Newsroom settings. Then you switch from the tab General to the tab Beta. Click to activate or deactivate a beta version. You can switch back and forth at any time and as often as you like during the beta period. The changes that you set in this section will affect all users of the newsroom.
The file to be imported may be up to 5 MB in size, and needs to be one of the following file types:
XLS, CSV, TSV, ODS or XLSX
If the import of a file is failing, it is mostly due to shortcomings in the file itself.
Please check that your file doesn’t contain:
– mis-spelled email addresses (e.g. gmail,com instead of gmail.com)
– fields filled with more than 180 characters
– data that is not organised in columns
– any combined cells
– multiple tabs
If none of the above applies, it might be some bad formatting that is causing issues. To get rid of the bad formatting, you can try to mark all names, copy, and then paste them as values into a completely new file that you create in Excel. Then save and import this new file.
Alternatively, you can use the Paste function instead, as described in the Paste section in our guide Import contacts into your lists.
Please also see:
Import contacts into your lists
How do I add contacts?
Why were not all contacts included when importing my list?
Out with the old, in with the new. Let the new newsroom design show you.
Mynewsdesk has been keeping this under wraps for weeks—just when you thought all the New Year’s surprises were over.
If you didn’t already know, all customers can enable the latest design themselves. To understand the biggest changes you can look forward to, give these FAQs a read.
Q: How do I get the new newsroom design?
A: Go to Newsroom settings > Beta, then switch on Activate new newsroom design. To preview the new design and test it before going live, click the preview link.
Q: Can I go back to the old newsroom design?
A: Yes. Go to Newsroom settings > Beta, then switch off Activate new newsroom design
Q: What are brand colors?
A: Brand colors are introduced for the first time in the new newsroom design. There are two brand colors—primary and secondary—that you can fully customize to match your own company colors.
Q: How do I change brand colors?
A: Go to Newsroom settings > Beta > Brand colors. Click the box and pick a color from the color wheel or input a hex code.
Q: What is a news archive?
A: This is where you find all your published press releases, news and blog posts. Filter by content type or tags to make your search easier.
Q: What is a media library?
A: This is where you find all your published photos, videos and documents. Filter by content type or tags to make your search easier.
Q: Is there a rule of thumb for selecting header images?
A: As they are the main visual for your press release, blog post or news article, they should be presented in the best light. Always upload images in landscape format and at least 700 pixels wide and 300 pixels high.
Q: Does the new design apply to hosted newsrooms?
A: The new design will not update automatically on your hosted newsroom, but you can apply it by setting it up in the new hosted newsroom settings, located under Settings (click on the cogwheel) > Newsroom Settings > Hosted Newsroom.
Q: Will brand colors and individual customizations also apply to my hosted newsroom?
A: Your selected brand colors will apply to the hosted newsroom as well.
In contrast, any individual customer styling that you may have previously applied to your hosted newsroom for the old newsroom design, will be disabled. This includes CSS and HTML styling in header and footer. You may test to copy those from the old to the new settings, but might need to adapt some of the code in order to make it look great in the new newsroom design.
However, when updating to the new settings, the old customizations will not be removed completely, but they will still work in case you decide to switch back again to the old design.
Q: Is it possible to customize the new newsroom design on hosted newsrooms?
A: Yes, you can style and customize your new hosted newsroom in the Design settings under Settings (click on the cogwheel) > Newsroom Settings > Hosted Newsroom.
Q: Is the new newsroom design compliant with the EU Web Accessibility Directive?
A: The new design will be meeting the compliance deadline on September 23, 2020 for public sector organizations.
Hope this sorts it all out for you. A toast to the improved newsroom design for the new decade!
Look up and select one or more contacts in Contacts -> Contact lists.
Upon selecting one or more contacts, the following buttons will appear:
Please also see:
How do I add contacts?
How do I download my contact lists?
If you wish to highlight one of your tags you can pin it to make it show at the top of the News, Images & Videos or Documents pages in your newsroom. Pin your tags by pressing the pin icon in Tag Management in Settings. You can drag and drop to rearrange your pinned tags.
Learn more about structuring your content in Tag Management in our Guides
or learn how to create a new tag.
You manage all your tags from Tag Management in Settings. You’ll find your pinned tags at the top of the page, click on Choose image to add an image to illustrate your tag with. To change an existing image, hover over the tag and select Change image. Choose from images in your image bank or upload a new one from your computer.
Learn more about structuring your content in Tag Management in our Guides
When you’re working on a content piece in Publish you’ll find Tags. This is where you add the tags you wish to use for your content and also where you create new ones. Just enter the name of your tag and click the Enter tab and it will be added to your content piece. Once you’ve published your content, the tag will be saved in your newsroom so you can use it in more releases in the future.
You will find all your tags in Tag Management in Settings.
Learn more about structuring your content in Tag Management in our Guides
On 25 May 2018, the General Data Protection Regulation (GDPR) has taken effect. This new regulation might be a bit confusing, or difficult to understand. That’s why Mynewsdesk has improved, updated and adapted our product to comply with GDPR seamlessly. We take anonymization and integrity policies very seriously and welcome this development.
On this page, you will find answers to the most frequently asked questions on how Mynewsdesk is handling the new EU regulation. For more information, please also see our Data Protection Terms (DTP) which include Mynewsdesk’s Data Processing Agreement (DPA), and our updated General Terms and Conditions.
In which way is the Data Controller responsibility split between the client and Mynewsdesk?
When uploading, downloading, storing or updating contact information within the Contact feature of an account, the responsibility as Data Controller lies with the client.
Does our contract with Mynewsdesk comply with GDPR?
Yes. Prior to the launch of GDPR, we rolled out a revised version of our General Terms and Conditions that are now related to our Data Protection Terms (DTP), which in their turn include Mynewsdesk’s Data Processing Agreement (DPA). This way our General Terms and Conditions also fulfill the function of a Data Processing Agreement (DPA). In this context, we also updated our Privacy Policy and Security Policy.
Who is responsible for the data that I upload in Contacts?
As our client, you are responsible that the data you upload in Contacts is handled legitimately according to GDPR. You need to define routines with regard to e.g. why and how you store and handle contact lists.
Therefore we recommend you to always have your lists updated, so that they do not include any contacts you are not using. All emails that you send from Mynewsdesk include a link which the recipients can use to unsubscribe.
Please see our Data Protection Terms (DTP) for more detailed information on the processing of personal data in the Contacts feature.
Are notices provided when information is directly collected from an individual?
Upon signing up and entering personal data, the user accepts our Terms & Conditions. Specific information about the data processing and its purpose is given to the user when creating an account.
Are controls in place to ensure that collection of personal information is limited to the minimum necessary?
Yes. We have internal routines ensuring that processing of personal data is limited to specific purposes. Furthermore, we have defined routines to ensure that our subcontractors fulfill the GDPR requirements.
What is your policy on data transfer to external data controllers?
Routines for transferring personal data are established and documented. As a general rule, no personal data can be transferred to external data controllers (not even between companies in the same corporate group) without notifying the corporate group’s Data Controller and/or the Data Protection Officer.
Transferring personal data abroad is only permitted to EU/EEA countries and to the USA. For transfer of personal data to the USA we are using EU Standard Contractual Clauses (SCC) and other supplementary measures of organizational or technical kind.
For any other transfer, the corporate group’s Data Protection Officer would have to be notified, with decisions to be made on a case by case basis.
Which are your main data processing subcontractors?
Our principal subcontractors, administering our hosting and storing data from Mynewsdesk on their servers, are Amazon Webservices and Heroku. These subcontractors are processing data within the EU (in Ireland).
In which countries are you processing personal data?
We are processing data within the EU/EEA (Sweden, Norway, Germany and Ireland) and in some cases in the USA. For transfer of personal data to the USA we are using EU Standard Contractual Clauses (SCC) and other supplementary measures of organizational or technical kind. The term data processing denominates all kinds of data handling such as for example storage, transmission, calculation.
Can you supply information on which specific addresses your data is stored?
For security reasons, most hosting providers do not hand out detailed information on this. Mynewsdesk does not consider it to be necessary to give specific street addresses of server locations to comply with GDPR.
Is there physical and electronic protection for stored personal data? Do you use data encryption and how is your intrusion protection?
Protection of our data is administered by our hosting partner Heroku (via Amazon). For more information, please see https://www.heroku.com/policy/security
Is there a process for data erasure?
We have defined a process to ensure that data is deleted when its further storage is not required anymore, or in case it has to be deleted for juristic reasons.
Do you support removal of personal data upon request by the person concerned?
We do support this and we have defined processes and routines for removal requests.
Are there backup copies of stored personal data, and do you have in place routines for deletion of those copies?
We are storing backup copies of our production database via our hosting partner Heroku. These copies are being stored for three years before deletion. Revised routines for erasure of personal data from the backup copies in connection with deletion of pieces of data on the original database were implemented before GDPR took effect.
Are there identified security risks about your data processing?
We are conducting a continuous identification, evaluation and follow-up in order to fix any security risks that might be found.
Is there a process for detecting and reporting security incidents?
We have a partly automated process for identification of security risks and incidents in our database. Moreover, we have defined a routine for reporting to all persons concerned and The Swedish Data Protection Authority (Datainspektionen) within 72 hours.
Can I have our Data Processing Agreement signed by Mynewsdesk?
Mynewsdesk does not sign individual agreements since we, being a SaaS Company, have elaborated a DPA (Data Processing Agreement) that is adjusted to our specific services.
Our Data Processing Agreement (DPA) forms part of our Data Protection Terms (DTP) which in their turn are related to our General Terms and Conditions that were agreed upon original contract signature.
Who has responsibility as Data Controller and Data Protection Officer?
Data Controller is the chairperson of NHST Media Group, while Petter Irgens Gustafson is appointed as Data Protection Officer for the corporate group and all affiliates. In addition, all businesses within the corporate group have their own Data Controller with delegated responsibility for their respective business. Data Controller for Mynewsdesk is the Mynewsdesk CEO.
Which personal data is being processed by Mynewsdesk?
Mynewsdesk processes the following personal data
– with regard to user accounts:
Name, username/id, email, user password, skype, google, role, api token, newsroom name, tool usage data, title, country, city, phone number, image, Google Talk user name, Skype; ICQ, AIM, Yahoo!Messenger, biography, interests, positions/assignments
– with regard to Contacts:
Email, country, first name, last name, organization, job title, work phone, mobile phone, address, postcode, city, country, website, email events (received, opened, clicked)
Implementing our story widget on your own website, you can show the latest press releases, news and blog posts from your newsroom. This will make your website appear more vivid, and drive traffic to your newsroom.
If your subscription plan includes the Story Widget, then the drop down menu Settings (click on the gearwheel) will show Story widget as a menu item. Here you can select the type of content you wish to show, and also add your own CSS design. When you’re done styling the widget, copy the code snippet on the bottom of the page and paste it in your own website.
We also provide another widget that shows a news feed based on topics you choose. This widget can be used for free and you don’t need a newsroom to use it. Click here to create a widget for your website – for free!
Learn more about different ways of showing content from your newsroom on your own website.
Using a Hosted Newsroom allows you to automatically display the content you publish on Mynewsdesk on your own website as well.
OWN SUBDOMAIN – CNAME
By creating a subdomain on your server and configuring it with a Cname record, the subdomain is made available on your own domain.
To set this up, you need access to the DNS settings for your domain. Point your Cname to mnd-ssl-proxy.mynewsdesk.com. Setting up a Cname may take just a couple of minutes.
After setting up the Cname on your server, you log in on the Mynewsdesk newsroom and go to Settings (click on the cogwheel) -> Newsroom Settings -> Hosted Newsroom. Choose the following option on how to install your hosted newsroom: Use your own subdomain (CNAME)
Then enter the URL of your Cname in the field Your own subdomain (CNAME).
Complete the settings and click on the Save & Activate button at the bottom of the page.
EMBED ON YOUR SITE – IFRAME
This option allows you to embed your newsroom in a tab on your own website, keeping your own design, header and footer.
The tab where the iframe is embedded is actually empty and the content visible there is in fact hosted on Mynewsdesk’s site. Setting up an iframe usually takes between 15 minutes and an hour, depending on the web administrator’s knowledge level.
Under Settings (click on the cogwheel) -> Newsroom Settings -> Hosted Newsroom, you choose the following option on how to install your hosted newsroom: Embed on your site (IFRAME)
Then add the URL to the page where you want to embed your hosted newsroom. Click on Generate script and Copy to clipboard to copy the javascript code for the iFrame, and insert that code into your page source where you want the Hosted newsroom to appear.
Complete the settings according to your preferences and click on the Save & Activate button at the bottom of the page.
GET DATA USING API
With API you make requests to us in which you choose what content to fetch from your newsroom and display on your own website. This way you can also customise the design as you please. Using API requires a broader technical knowledge than the other Hosted Newsroom options above. For a technical documentation, or if you need our API key, please contact our support.
OTHER
In excess of the options above you may also show your latest press releases, news or blog posts by implementing our story widget. Also, our RSS feeds can be used to show content from your newsrooms on another website.
Please note that a Hosted Newsroom and API are not included in all of our subscriptions. Your account manager will gladly provide information about your subscription and how to upgrade it as needed.
You can send content that has already been published to further recipients with our Send exclusive feature.
To use the Send exclusive feature, go to Contacts -> Contact lists where you will find the button Send exclusive. Click on Recipients in the To field to add recipient lists or individual contacts. Suggestions will be shown to you while typing. Click to choose a list or email, or use the Enter key to add the marked suggestion. When you’ve added your recipients, click on Attach content to select and attach your draft. Finally, click on Send exclusive and your content will be sent by email.
If you want, you may add a subject for the email and a personal message, but this is purely optional, as it also works fine to leave those boxes empty.
When you attach more than one, each content piece is displayed with a preview and link to the publication in the newsroom.
Alternatively, you can go to Send exclusive directly from the edit page of e.g. a press release, by clicking on the button Send exclusive.
Another way the use the feature Send exclusive is to share unpublished content without publishing it in the newsroom.
Learn more about Contacts in our Guides
or read about when an email with published content will be sent automatically
By using our feature Send exclusive you’re able to send a preview to selected recipients, send a draft copy to a colleague, or to yourself to preview your content before publishing it.
You start by creating your content in Publish and saving it as a draft, without publishing it.
To use the Send exclusive feature, go to Contacts -> Contact lists where you will find the button Send exclusive. Click on Recipients in the To field to add recipient lists or individual contacts. Suggestions will be shown to you while typing. Click to choose a list or email, or use the Enter key to add the marked suggestion. When you’ve added your recipients, click on Attach content to select and attach your draft.
If you want, you may add a subject for the email and a personal message, but this is purely optional, as it also works fine to leave those boxes empty.
Finally, click on Send exclusive and your content will be sent by email, but will not be published in the newsroom. It might always be a good idea to first send to yourself only, then you can check if everything looks good before you send the material to other contacts.
Alternatively, you can go to Send exclusive directly from the edit page of e.g. a press release, by clicking on the button Send exclusive.
Another way to use the feature Send exclusive is to send already published content to more recipients.
Learn more about Contacts in our Guides
or read about when an email with published content is automatically being sent
By backdating your content in the distribution settings you can create a history of press releases, news stories and blog posts. When you backdate a content at least 8 days it will not be sent to followers or subscribers.
To access the distribution settings, create a new content in Publish, add your basic information, related content etc. and click on Save and continue in the lower right corner. If you already have a draft, find your content in Publish and directly click on Distribution.
In the distribution settings you’ll find the publication date. Select Publish on… and backdate it at least 8 days.
Please note that in case you, after backdating at least 8 days, go back and change the scheduled time to a date that is currently less than 8 days in the past, emails will still be sent.
Read more about Publish in our Guides
or learn more about when an email with your content will be sent out
The moment you publish content on Mynewsdesk, it is sent by email to subscribers, followers and your own contact lists, though there are a few exemptions.
We won’t send an email when you
In summary, you can say that an email is sent when you publish a press release, news story or blog post for the first time, without backdating it.
An exception applies to published material that has yet not been distributed due to backdating by at least 8 days, or due to having been published before the pressroom went live. If you edit and publish such a material with a publishing date that is currently less than 8 days in the past, emails will be sent.
Learn more about Publish in our Guides
or learn how to send already published content to more recipients
To manage your contacts and press contacts, select Publish and then Contacts. When you publish a new contact, no emails are sent to followers or subscribers.
In the case that you, however, wish to add a new user with editing rights to your newsroom, you do so by following our instructions on how do add a new user.
Learn more about Publish in our Guides
or learn the difference between a contact and a press contact
If you wish to add new contacts to your network, you can add contacts manually or import them.
Add contacts manually:
– Go to the menu Contacts and select Contact lists.
– Click on the list that you want to add the contact to. Or use the button Create list.
– Click on Add Contact and fill in the contact information, then confirm.
Import contacts:
– Go to the menu Contacts and select Import.
There are two options to imports contacts, import a file or copy and paste contacts from your computer.
For more detailed info on how to import a file, please see our guide about how to import contacts into your lists.
Select one or more contacts by clicking the checkbox for options to add to further lists, or click on a contact to edit lists or contact details.
In the case that you want to add a contact or press contact on your public newsroom, however, this is not handled via the top menu called Contacts, but under Publish, where you select Contacts from the menu. See also where to add or edit a contact on my public newsroom.
Please also see:
How do I add an existing contact to more contact lists?
How do I download my contact lists?
Why is my file not being imported?
Why were not all contacts included when importing my list?
Go to the menu Contacts and select Contact lists. Then you click on the three dots menu, either for All Contacts (to download all your contacts), or for one of your lists (to download a specific list).
The three dots menu lets you choose between export as a CSV or XLSX file. To open easily in Excel, we recommend the XLSX format. The list that you choose to download will be sent to your registered email address.
When exporting all contacts, they will be presented in a list but not divided into the specific lists they’re in.
If you choose a specific list, you will only see the contacts that are included in that particular list.
A filter that you apply to the contacts will not have any impact on the export. To export a filtered list (e.g. your Followers), you set the filter via the dropdown button, then add the contacts to a list that you create yourself, and download that list.
Please note that it is not possible to export contacts from Audience Builder, or any other list bought for usage within Mynewsdesk.
Please also see:
How do I add an existing contact to more contact lists?
How do I add contacts?
Where can I see who is following my newsroom?
The standard setting when you send something from Mynewsdesk is that the “from’ address is [email protected]
You can customize the from address to your own email address eg. [email protected] Go to the Settings menu and select Email settings.
To set up a custom “from address”, please read the technical instructions on how to configure DNS settings, giving us authorization to use your email address for your Mynewsdesk account.
This is for Professional or Enterprise customers.
The logo appears at the top of all pages in the newsroom.
To add or change your logo:
– Go to the menu Settings and select Newsroom settings.
At the top of the page on the right, you can remove the existing logo and also choose a new one.
Mynewsdesk supports the following file types: JPG, GIF or PNG.
– Click on Choose image, a folder opens on your computer, and you can navigate from there to find your logo and add it.
– Don’t forget to save at the bottom of the page.
Learn more about Newsroom settings in our Guides
In the Newsroom settings (in the menu under the gearwheel) you will find the following two text fields:
The Company description will be shown with the other company details on your newsroom start page. (To see your newsroom start page, click on your name in the upper right corner and choose Go to Newsroom.)
The Boilerplate will appear as your company’s signature on the individual stories that you publish. By adding a boilerplate text in the Newsroom Settings, you create a default boilerplate, that from now on will be automatically added to new stories that are created on the newsroom.
When creating a story, you will be able to modify or replace the default boilerplate to make it fit a specific matter that you are writing about.
The boilerplate is also shown in all emails that are sent out with the story. Emails to your own contacts (excluding subscription emails to followers) will at the bottom of the email additionally include the Company description and an invitation to follow the newsroom.
It works fine to use the same text for both Company description and Boilerplate. But in the case that you want to diversify, you could e.g. in the Company description summarize what your business offers and what it does best. And in the Boilerplate focus more strongly on the most important facts and information that journalists need to know about your company.
Please also see:
Find the most basics settings for your Newsroom
Publish a press release, news or blog post
Press release, news or blog post – what’s the difference?
Where does the summary appear?
Click on Settings (gearwheel in the upper right corner) and select Users. Here you will see who is currently registered as a user. To add more users, enter their email address and click on Invite. The invited user will then receive an email with a link to a page where they can create their own user account.
The invitation link is valid for two hours. If the invitation is not accepted in due time, it needs to be renewed, i.e. removed from the invitations that are being listed at the bottom of the page, and sent out again.
In case the link in the email does not link to the correct page, the new user may need to log out of possibly already existing user accounts on Mynewsdesk.
If, however, the new user already has a press officer account with access to another newsroom on Mynewsdesk, there will also be an option to log in on that account, in order to now administer several newsrooms via the same already existing user account.
Please note that this requires a press officer account. It will not work to log on a journalist account, which you use to set up alerts on what is being published on Mynewsdesk.
You can invite an unlimited number of users.
The contact details that are put in when creating a new user account will never be displayed publicly in the newsroom. Publication of contact information in the newsroom is carried out independently of the press officer’s user account, in the menu under Publish > Contacts (see where do I add or edit a contact on my public newsroom).
All your contacts are visible in the newsroom under the Contacts tab, but the difference is that press contacts are always shown as contacts on the first page of your newsroom, and are automatically included in your publications.
If you wish to include a contact that is not a press contact in a publication, you need to add them under Related content. You’ll find Related content when you create new content in Publish.
Learn more about Publish in our Guides
or find where to add or edit a contact on your public newsroom
At Mynewsdesk, we regard the press release as the classic format for addressing media. Fact-filled texts with a significant news value, often bigger occurrences and more extensive company information, all serve well as a press release. The language in a press release is usually of a more formal kind. To integrate insights and data from e.g. your line of business or society is a good method to further consolidate the content.
A press release can be suitable to communicate the launch of new products, major recruitments, acquisitions and mergers or awards that you have received.
News have a big news value and are important to your corporate communication, however, they are a matter of somewhat minor news compared to a press release. They can also work as a follow up to a press release. A news is directed towards a broader target group than just the media, though still using a more formal language just like in a press release.
Examples of news are minor recruitments, store openings, a customer case or event participation, or minor updates about your business.
Blog posts, contrary to press releases and news, are written in a more personal way, allowing room to deliberate freely using a laid-back language. The blog post can be seen as a company’s voice and aims at different kinds of audiences. Interviews with employees, your charity activities, or tips and tricks are all topics that suit well as blog posts.
A title example for a blog post published by us at Mynewsdesk could be: “Press release, news or blog post – what’s the difference?”
The difference between the three above types of text is basically in the content, how the text is written, and what kind of audience is addressed. From a technical perspective, however, there is hardly a difference in the publishing template. All types of text are structured in the same way, and will appear on your newsroom start page and under the tab News archive.
Please feel free to visit Mynewsdesk’s newsroom to see examples of press releases, news and blog posts.
If you write a summary in e.g. a press release, the summary will not be shown in the actual publication.
The summary will be displayed in list views, like for example search engine results, social media feeds or on Mynewsdesk Stories (https://www.ajspieceofthepuzzle.org/?big=se/stories). Moreover, it will be included in the email alerts which are sent out to followers of categories.
If you want the summary to appear in the press release, you will also have to include it in the body text, for instance as a preamble.
If you have forgotten your password:
– Go to our login page at https://www.ajspieceofthepuzzle.org/?big=user/signin
– Click on Forgotten password below the green Login button.
– This will bring you to a new page where you enter the email address you used to register your login details.
You will receive instructions by email on how to reset your password.
